Shipping policy

4.1 Where We Ship
Curio delivers to customers in over 200 countries and regions across North America, South America, Europe, Asia, Africa, and Oceania. Our goal is to bring our products to a global audience.
Currently, we are unable to ship to the following destinations:
Aland Island, Ascension, Azores, Balearic Islands, Bouvet Island, Caroline Islands, China Mainland, Eritrea, Northern Mariana Islands, Somalia, Somaliland, Spanish Territories of North Africa, Yemen, Yugoslavia, Zaire.

4.2 Shipping Process & Order Tracking
Your order journey is designed to be transparent:

  • Order Confirmation: An immediate email confirms your purchase.

  • Payment Confirmation: A follow-up email confirms successful transaction processing.

  • Shipment & Tracking: Once dispatched, you will receive a final email containing your tracking number to monitor your package's progress.

4.3 Shipping Timelines
Your total delivery time consists of:

  • Processing Time (3–8 Business Days): After you place an order, our team conducts a quality check, prepares your items, and securely packs them for shipment.

  • Transit Time: Estimated transit times for each available shipping method are provided at checkout and detailed in the “Shipping Methods” section below.

  • Please note: These timelines are approximations. Actual delivery may be affected by customs processing, local regulations, carrier schedules, or unforeseen circumstances beyond our control.

4.4 Shipping Costs & Methods
Shipping fees are calculated based on the total weight of your items, your delivery destination, and the chosen shipping method.

Flat-Rate Shipping Offer:

  • Orders of $49.00 or more: Enjoy FREE standard shipping.

  • Orders under 

    49.00:∗∗Standardshipping−∗∗49.00:∗∗Standardshipping−∗∗
    5.99

     

  • UPS Overnight Shipping: $9.99

4.5 Customs, Duties & Import Taxes
For international orders, customs authorities in your country may assess import duties, taxes (such as VAT or GST), or brokerage fees.
Important: These charges are the sole responsibility of the customer and are not included in your item or shipping costs paid to Curio. We are legally required to declare the accurate value of all shipments and cannot mark items as "gifts."

4.6 Important Information

  • Delivery Estimates: All provided delivery windows are estimates and are not guaranteed delivery dates.

  • Dispatch Point: All orders are packed and shipped from our central distribution warehouse in Hong Kong to maintain consistent quality and service standards.

Have Questions?
Our team is happy to help. For any shipping-related inquiries, please contact us at: sowfl6246139@hotmail.com.